REFUND POLICY


LETHBRIDGE MINOR SOFTBALL COVID-19 REFUND POLICY

Due to the impact of Covid-19 there are a few scenarios of what could possibly happen this Spring

 In the event that Softball Alberta mandates the cancellation of our minor softball program prior to our designated Apr 25th start date what will happen?

  • We will issue full refunds to anyone who has made a payment for the season.

 What if we can play but the season has been delayed?

  • Our program is based on playing from April to June (July for provincial teams) and if we have to start later, we will run the season depending on when we can get started.

 What if the season starts and we have to stop because of another shut down due to Covid-19?

  • We will pro-rate refunds on the basis of the amount of season we were able to play.

 What if I registered and then have decided not to play?

  • All regular season registration cancellations will be given a full refund if received by Mar 31st. Cancellations after Mar 31st will be prorated based on the amount of time played minus a $20.00 administration fee.The refund process consists of the submission of a Refund Request Form (found on our website under Forms). No refunds will be given after May 25th.

 What if I start the season and then decide not to play?

  • We have a refund policy whereby the family submits a Refund Request Form (found on our website under Forms) and a refund will be prorated based on the amount of time played minus a $20.00 administration fee. No refunds will be given after May 25th.

What if I register for a clinic?

  • No refund will be given for clinics unless it is for a valid Covid-19 exposure and isolation needed for the player or due to a mandated closer due to Covid-19 either by the facility, municipality, provincial or Softball Alberta. All refunds would then be prorated.

Refund Request Form

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